Our expertise

Crisis management
and remediation

Support

the organization

Coordinate

actions

Restore

confidence

Objectives

of our Crisis Management and Remediation offer

In the face of a cyber attack, reputational crisis or strategic threat, rapid and effective response is essential to limit the impact and preserve business continuity. Poorly anticipated crisis management can worsen the situation, amplify losses and cause lasting damage to the image of a company or organization.

At Semkel, we are involved in every stage of crisis management, from detecting the threat, coordinating with authorities and stakeholders, to implementing a remediation plan. Our approach is based on tailored response strategies, controlled communication and sustainable mitigation solutions to rapidly restore stability and build resilience to future crises.

Our methods

A unique approach

Thanks to our expertise in cyber threat intelligence (CTI), we help organizations anticipate digital risks and threats.

Support for executives and management committees

Setting up crisis units and response scenarios

Coordination with authorities and strategic partners

Relations with regulators, law enforcement agencies and critical partners - Assistance in deploying remediation strategies to limit impact.

Development and implementation of response strategies

Implementation of countermeasures - Assistance in rebuilding trust

Implementation

Use cases

The ransom of the crisis

A client, an investment fund, calls us because one of its holdings no longer has access to any of its digital systems. They have fallen victim to ransomware. The fund asks us to coordinate crisis management.

 

Our approach

  • Assessing the scale of the crisis: identifying the attack, then the ransomware.
  • Organization of the crisis team: management, outsourcer, forensic expert to clean servers, communications agency
  • Retro planning and management of the crisis unit.

 

Results

The damage has been done, but by setting up an appropriate crisis unit to coordinate all the parties involved, the company has gained precious time to set up an alternative operating mode and restore the confidence of its customers and teams.

A crisis of confidence

A pharmaceutical company is targeted by a disinformation campaign aimed at discrediting a new product. Viral publications on social networks relay false information about side effects, leading to a loss of consumer confidence and increasing media pressure.

 

Our approach

  • Monitoring and analysis of the spread of fake news to identify its origins and the relays of influence.
  • Setting up a crisis unit: implementing a response strategy with a crisis communications agency, and pooling information between the various stakeholders.

 

Results

Misinformation is quickly contained, consumer confidence is restored and the company strengthens its vigilance against future informational attacks.

Fraud and crisis

A company is in the process of raising funds, when the auditors discover a major financial fraud. Inventories appear to be higher than they actually are. Management wants to get to the bottom of it, and suspects the former CFO.

 

Our approach

  • Working meeting with stakeholders to establish objectives and timeline.
  • Creation of a crisis unit: lawyer, auditor, management.
  • Gathering evidence for a complaint: open-source investigation.

 

Results

All stakeholders worked together to set the record straight. At the same time, the teams collected evidence to identify the perpetrator of the fraud and facilitate the filing of a complaint.

The offer

Crisis management and remediation

Semkel supports you at every stage of crisis management, acting on both strategy and execution to ensure an effective, structured response. Whether it's a cyber attack, a reputational crisis or an economic threat, we mobilize a collective dynamic, involving all stakeholders, to contain the crisis, minimize its impact and restore confidence.

Our areas of expertise

  • Activation and coordination of a crisis unit: real-time management of the situation with internal teams, authorities and strategic partners.
  • Rapid analysis of threats and vulnerabilities: impact assessment, identification of levers for action and development of response scenarios.
  • Implementation of a remediation plan: immediate corrective action, reinforcement of security measures and restoration of critical operations.
  • Crisis communication strategy with our partners: controlling the narrative, managing media relations and reassuring stakeholders to preserve image and reputation.

 

Thanks to an integrated, reactive approach, Semkel helps companies and organizations to master critical situations and transform a crisis into an opportunity for strategic and operational reinforcement.

Start protecting your economic and digital interests now

+33 (0) 4 78 51 13 70

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